EXPERIENCE
From software engineering and solution architecture to VP-level technology, global delivery, marketing and transformation leadership.
Lead technology, business and delivery strategy for SaaS, ecommerce, cloud, AI and digital-transformation initiatives. Establish governance, KPI frameworks, portfolio visibility, executive reporting and delivery-rescue practices. Develop positioning, service offerings and go-to-market approaches for technology-led initiatives.
Led a global delivery organization that grew from 350+ to 800+ professionals across delivery management, architecture, engineering, data science, QA, DevOps, business analysis and UX. Owned end-to-end delivery operations, presales, strategic accounts and commercial performance. Grew Insurance & Retail 13% YoY for three consecutive years and improved margins by 30%+.
Directed architecture, systems design, development, quality, deployment and modernization initiatives, including AI-enabled insurance claims transformation and enterprise platforms across insurance, supply chain and other business environments.
Owned global delivery, technology leadership, presales, solution strategy and executive client relationships. Led portfolios exceeding $16M with 200+ distributed professionals. Built delivery governance and PMO practices that improved on-time delivery from 40% to 95% within three months and reduced backlog by 70%.
Improved forecasting accuracy by approximately 40% and reduced response times by approximately 50%. Partnered with Sales and executive leadership on proposals, negotiations, strategic accounts and new-business development.
Held enterprise-wide responsibility across technology, software development, infrastructure, marketing, HR and administration for an organization of approximately 800. Led acquisition integration across technical, operational and marketing functions. Improved client satisfaction by 26% and operational productivity by 19% YoY.
Led company strategy, product development, technology, client engagement, partnerships and commercial execution for a D2C ecommerce application, including end-to-end technology architecture.
Risk Edge Solutions and Gravitas — product management, requirements analysis, prioritization, technology programs, risk management and cross-functional delivery.
More than a decade of onsite professional experience in the United States (2001–2012), including Head of .NET Practice at Data Concepts, Solutions Architect at Net Matrix, Project Lead at Pioneer Data Solutions, and Programmer Analyst roles at Silverline / TechSoft. Client and project environments included BFSI, retail, government, utilities, telecom and technology businesses.